TORONTO – April 20, 2012 – The State of Washington Office of Administrative
Hearings (WAOAH) has awarded a contract for their new case management system to
CaseLoad Software to use the myCaseLoad solution to manage all relevant and
required case information. Initially, WAOAH will use myCaseLoad to manage Employment
Security Department (ESD) Unemployment Insurance (UI) appeals.
The Washington State Office of Administrative Hearings is an independent state agency that conducts more than 70,000 impartial administrative hearings per year for state and local government agencies. WAOAH has two major clients, ESD and the Department of Social and Health Services (DSHS), as well as more than two dozen clients with smaller appeal caseloads. Of the 73,961 appeals received in fiscal year 2011, about 54% were for ESD.
Offering a powerful and comprehensive web-based platform for managing cases within an intuitive, user-friendly interface, CaseLoad delivers the WAOAH the following benefits:
“CaseLoad has been focused on helping appellate agencies for over 18 years.” said Darryl Evans, President of CaseLoad Software. “myCaseLoad provides the State of Washington Office of Administrative Hearings team with a proven technology to manage their cases. As a result they can increase efficiencies within their business processes and better gather, consolidate, and share information.”
About CaseLoad Software
CaseLoad develops software that helps Appellate Justice Agencies process their cases more efficiently while improving accuracy of information and reporting.
We are located in Toronto, Canada and deliver solutions throughout North America and the rest of the world. Our vision is to provide our customers with the most reliable, customizable, and complete case management solution on the market.
Since its inception in 1994, CaseLoad has been solely dedicated to justice agencies. The richness and functionality of our software is the direct result of over 18 years of experience within the justice community, as well as drawing on input and feedback from our clients.
Please visit www.caseload.com to find out more
The Washington State Office of Administrative Hearings is an independent state agency that conducts more than 70,000 impartial administrative hearings per year for state and local government agencies. WAOAH has two major clients, ESD and the Department of Social and Health Services (DSHS), as well as more than two dozen clients with smaller appeal caseloads. Of the 73,961 appeals received in fiscal year 2011, about 54% were for ESD.
Offering a powerful and comprehensive web-based platform for managing cases within an intuitive, user-friendly interface, CaseLoad delivers the WAOAH the following benefits:
- A highly configurable web application
allowing WAOAH administrators to organize and manage user settings and
permissions
- A robust Workflow engine to incorporate
WAOAH business rules, enforce legislative and best-practice guidelines, assign
tasks, calculate due dates, update case status, generate documents and provide
alerts
- WAOAH resource management is
optimized through myCaseLoad centralized resource scheduling and calendaring. myCaseLoad
provides flexible scheduling of cases or sessions with daily, weekly and
monthly views of scheduled events and resources
- A central comprehensive
database as a single source of information. Using myCaseLoad’s powerful
reporting tools WAOAH management can monitor performance, identify bottlenecks
and make informed managerial decisions.
“CaseLoad has been focused on helping appellate agencies for over 18 years.” said Darryl Evans, President of CaseLoad Software. “myCaseLoad provides the State of Washington Office of Administrative Hearings team with a proven technology to manage their cases. As a result they can increase efficiencies within their business processes and better gather, consolidate, and share information.”
About CaseLoad Software
CaseLoad develops software that helps Appellate Justice Agencies process their cases more efficiently while improving accuracy of information and reporting.
We are located in Toronto, Canada and deliver solutions throughout North America and the rest of the world. Our vision is to provide our customers with the most reliable, customizable, and complete case management solution on the market.
Since its inception in 1994, CaseLoad has been solely dedicated to justice agencies. The richness and functionality of our software is the direct result of over 18 years of experience within the justice community, as well as drawing on input and feedback from our clients.
Please visit www.caseload.com to find out more
